Proactive, not reactive
Most support waits for customers to ask. Flux starts the conversation based on what visitors actually do — time on page, scroll depth, idle behavior, and page visits.
You've been looking at our pricing. Want help choosing a plan?
Scroll triggerFour ways to start the conversation
Dwell time
If a visitor spends 15 seconds on your pricing page, they're interested. Flux says hello before they leave.
threshold: 15s · url: /pricing/* · message: custom
Scroll depth
A visitor scrolls 75% through your product page? That's engagement. Flux offers to help while interest is high.
threshold: 75% · url: /products/* · message: custom
Idle detection
60 seconds of no activity often means confusion. Flux checks in: "Still here? Anything I can help with?"
timeout: 60s · message: custom
Page visit
Visitor lands on /checkout? Trigger a support nudge immediately. Matches on URL pattern — right page, right moment.
url: /checkout · message: custom · auto-open: true
How nudges work
Visitor arrives
Flux starts reading how the visitor engages with your page — seamlessly, in the background.
Behavior matches a trigger
When the visitor's behavior matches one of your configured rules, Flux prepares a message.
Nudge appears
Your custom message pops up as a notification near the widget. Optionally, the chat opens automatically.
Conversation begins
If the visitor responds, Flux picks up the conversation with full context — already knowing what prompted them.
Configure in your admin panel
Settings → Nudges. No code required. Each trigger fires at most once per visitor session.
Proactive Nudges
Configure messages that appear automatically based on visitor behavior.
Nudge 1
RemoveEvent Type
Visitor stays on page for N seconds
URL Pattern
Use * as wildcard
Minimum Seconds
Delay (ms)
Auto-open chat
Message
Nudge 2
RemoveEvent Type
Visitor scrolls past N% of the page
URL Pattern
Minimum Scroll %
Delay (ms)
Auto-open chat
Message
Lightweight by design
Zero quota impact
Nudges don't use your AI conversation quota. Signal collection runs seamlessly with near-zero overhead until a trigger actually matches.
Once per session
Each trigger fires once per visitor session — no repeated pop-ups, no annoyance. Visitors won't see the same nudge twice in 24 hours.
Instant control
Turn nudges on or off instantly from your Pilot Controls dashboard. Changes take effect within seconds.
Turn browsers
into buyers.
Start proactive conversations today. Set up triggers in minutes — no code required.