Flux — an AI layer that
detects intent and takes action .
Reads visitor behavior, intervenes at the right moment, captures structured demand, and routes real actions into your workflows.
Acme Apparel
Classic Leather Jacket
$189
Size
What Flux does
Intent & Signals
Behavioral signal collection — dwell time, scroll depth, cart events, repeat visits. Trigger rules engine matches signals to vertical playbook packs. A/B experiments and conversion attribution built in.
Dwell & scroll tracking
Real-time behavioral signals
Trigger rules engine
Signal-to-playbook matching
A/B experiments
Conversion attribution
Capture
Leads, waitlists, bookings, and application forms — captured mid-conversation as structured data. No static forms, no friction.
Lead capture
Name, phone, email, interest
Bookings & forms
Appointments, site visits, demos
CSAT & ratings
Post-conversation feedback
Answers from your knowledge
Upload your docs, manuals, and FAQs. Flux answers customer questions using your actual business information — not generic guesses.
Knowledge sourcesChannels
Four channels, one pipeline. Web, WhatsApp, Telegram, and SMS — same knowledge base, same actions, same handoff rules. Carrier-verified identity on messaging channels.
Channel detailsActions & Connectors
Upgrade a subscription in Stripe, look up an order in Shopify, notify your team in Slack — all from a single conversation.
View integrationsWorkflows & Approvals
Set up approval steps for sensitive actions like upgrades or billing changes. Your team stays in control — Flux handles the routine, humans approve what matters.
Security & controlHandoff & Copilot
When a customer needs a real person, Flux hands over the full conversation — no "please repeat your issue." Your team gets Flux-suggested replies to respond faster.
How handoff worksConversion Analytics
Journey outcome tracking, A/B experiment results, conversion attribution. CX scores generated automatically — no surveys needed.
Your brand, not ours
Your colors, your logo, your agent name. Customers see your brand experience — Flux is invisible underneath. One line of code to embed.
Developer docsKnowledge base
Upload PDFs, DOCX, and URLs. Flux chunks, embeds, and retrieves — answering from your actual data. Gaps detected automatically, draft articles generated by AI.
Knowledge baseAnalytics & CX scoring
AI scores every conversation 1-5 automatically. CSAT collection, journey attribution funnels, knowledge gap charts, and CSV export — all built in.
Analytics detailsFrom intent to action
Every interaction follows the same pipeline — sense, engage, capture, act, follow up.
Visitor browses, Flux understands
Behavioral signals collected in real-time. Dwell time, scroll depth, cart events, page context.
Intent detected, nudge fires
Trigger rules match signals to playbooks. A behavior-driven message appears at exactly the right moment.
This jacket is popular — want me to notify you when it's back?
Structured demand captured
Not a chat transcript — structured data. Leads, waitlists, bookings captured conversationally.
{
"type": "waitlist",
"product": "Classic Leather Jacket",
"variant": "Black, L",
"email": "visitor@email.com",
"intent_score": 0.91,
"channel": "web"
} Actions route to your systems
Governed connector calls to Shopify, Stripe. Workflow steps with approval gates. Team alerts.
inventory.check Product: Classic Leather Jacket
Variant: Brown, L
Result: 3 in stock
Follow-up across channels
WhatsApp follow-up, email reminders, operator routing. The conversation continues wherever the customer is.
Acme Store
Great news! The Classic Leather Jacket in Black is back in stock. Ready to order? Reply YES to grab yours.
2:34 PMYES
2:35 PMExplore Flux
How It Works
The signal-to-action pipeline
See the pipeline →Channels
Web, WhatsApp, Telegram, SMS
View channels →Use Cases
Commerce, education, real estate, SaaS — intent-action scenarios across every vertical.
Explore use cases →Integrations
Shopify, Stripe, Slack, WooCommerce, and any REST API. Governed actions.
View connectors →Security & Control
Identity boundaries, approval gates, action logs, and kill switch.
See controls →Human Handoff
When Flux reaches its limit, your team takes over with full context. No "please repeat your issue."
How handoff works →Proactive Nudges
Behavioral triggers that start conversations based on dwell time, scroll depth, and idle detection.
How nudges work →Capture
Leads, bookings, and dynamic forms — collected mid-conversation, no friction.
See capture →Developers
One script tag, JS API, white-label config, connector extensibility, and webhook support.
Developer docs →Pricing
Simple, transparent plans. 7-day free trial, no credit card required.
View plans →Admin Portal
Dashboard, team management, and tenant configuration — all in one place.
See admin portal →Knowledge Base
RAG pipeline, gap detection, and AI-drafted articles from your docs.
See knowledge base →Workflows
Multi-step automation with human approval gates and escalation paths.
See workflows →Analytics
CX scoring, journey attribution funnels, knowledge gap charts, and CSV export.
See analytics →Not a chatbot.
Your customers get real answers, not generic ones.
Flux is knowledge-grounded — it uses your documentation, product data, and policies. It cites sources, admits when it doesn't know, and connects customers to your team when needed.
It doesn't just answer — it detects intent and acts.
A visitor hesitating on a product page? Flux captures the lead. Cart abandoned? Flux follows up on WhatsApp. Product out of stock? Flux builds a waitlist. These aren't canned responses — they're governed actions in your actual systems.
It works where your customers are.
Same AI, same knowledge, same actions, same handoff — on your website, WhatsApp, Telegram, and SMS. Your brand on every channel. Customers never see "Flux."
<script src="https://flux.smart-apps.in/widget.js"
data-tenant="your-company"
data-theme="auto">
</script>4 channels. Your brand.
4 channels. One experience.
Same answer across web, WhatsApp, Telegram, and SMS.
Your brand. Not ours.
Full white-label control — colors, agent name, per-tenant config.
Ship intent-aware AI in five minutes.
One script tag. Behavior-driven engagement, knowledge-grounded answers, governed actions, and cross-channel follow-up from day one.
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